Effective Date: 24/12/2024
Welcome to Hanbal Coaching & Green Learning FZE (“Website”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, online courses, services, Tutor LMS platform, and WooCommerce purchases.
By accessing, registering, enrolling, or purchasing from our website, you agree to be bound by these Terms & Conditions.
1. Platform Overview
Our website provides:
- Online courses and learning materials via Tutor LMS
- Paid and/or free courses sold through WooCommerce
- Digital educational services only (no physical delivery unless stated)
2. User Accounts (Tutor LMS)
To access courses, you must create an account.
You agree that:
- Information provided is accurate and complete
- You are responsible for maintaining account confidentiality
- You will not share your login credentials
- We may suspend or terminate accounts for misuse, fraud, or violation of these terms
3. Course Enrollment & Access
- Course access is granted only after successful payment (if paid)
- Access duration may be:
- Lifetime
- Fixed period
- Subscription-based
(as specified on the course page)
- Course access is non-transferable
4. Payments & Pricing (WooCommerce)
- All prices are displayed in [Currency]
- Payments are processed securely via third-party gateways
- We do not store credit/debit card details
- We reserve the right to change course prices at any time
5. Refund & Cancellation Policy
Unless otherwise stated:
- Digital courses are non-refundable once accessed
- Refunds may be considered only if:
- Course access was not granted
- Technical issues prevented access and could not be resolved
- Refund requests must be submitted within 02 days of purchase
Refunds are processed at our sole discretion.
6. Course Content & Intellectual Property
All course materials including:
- Videos
- PDFs
- Quizzes
- Assignments
- Recordings
are the intellectual property of [Your Company Name] or its instructors.
You may not:
- Copy, record, distribute, resell, or share content
- Use content for commercial purposes
- Upload content to other platforms
Legal action may be taken for violations.
7. Instructor & Student Conduct
Users must not:
- Post offensive, illegal, or harmful content
- Harass instructors or other students
- Attempt to hack, exploit, or misuse the platform
We reserve the right to remove content or suspend accounts without notice.
8. Certificates & Assessments (Tutor LMS)
- Certificates are issued based on course completion criteria
- We reserve the right to revoke certificates obtained through misconduct
- Quiz and assessment results are final unless stated otherwise
9. Account Suspension & Termination
We may suspend or terminate accounts if:
- Terms are violated
- Fraudulent activity is detected
- Platform misuse occurs
No refunds will be issued in such cases.
10. Third-Party Services
Our website uses third-party services including:
- Tutor LMS
- WooCommerce
- Payment gateways
- Analytics tools
We are not responsible for issues caused by third-party services.
11. Limitation of Liability
We are not liable for:
- Loss of data or learning progress
- Business loss or indirect damages
- Internet or technical failures
- Course outcomes or results
All services are provided “as is”.
12. Privacy & Data Protection
Use of the website is also governed by our Privacy Policy, which explains how personal data is collected and used.
13. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website means acceptance of the updated terms.
14. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
15. Contact Information
For any questions regarding these Terms & Conditions:
Website: http://www.hanbalcoaching.com
Email: fahadagric@gmail.com
Company Name: Hanbal Coaching & Green Learning FZE
Location: United Arab Emirates